Senior Business Analyst – Internet and Mobile Banking (Retail)

Analysis: Full Time: India
Senior Business Analyst – Internet and Mobile Banking (Retail)
  • We are looking for a Senior Business Analyst for our Retail Banking portfolio with 10+ years of Experience in Internet & Mobile Banking (IB/MB) solutions to join our rapidly growing team across regions. We are looking for someone with deep knowledge of IB/MB implementations and experienced in requirements elicitation & representation of complex IB/MB projects.
  • If you enjoy working with large multi-national teams and in leading conversations with Clients on retail banking front (focused on IB/MB) then you will definitely enjoy in taking up this challenge with us.
  • What is in it for you:
  • Work in mega IB/MB implementations in the MEA region
  • Rub shoulders with some of the best professionals in the Banking industry, both internally (staff) and externally (clients, partners)
  • Apply new age analysis methods and techniques to capture IB/MB product requirements and convert them into implementation scope
  • Highly competitive compensation & benefits package
  • Performance linked bonus
  • Remote working options
  • Tremendous learning opportunities
  • A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do
What are the required qualifications?
  • Skills / Requirements:
  • Deep know-how of IB/MB concepts and processes & operations (including financial and non financial transactions like funds transfer, balance inquiry, service request or complaint registration, new product enrolment, etc)
  • Implemented multiple large scale Omni-channel projects in the last 10+ years and hands-on experience in managing complex business requirements
  • Thorough understanding of banking operations and products, especially banking features offered and fulfilled via the Internet and Mobile Banking
  • Good knowledge of the Internet and Mobile Banking back-office configurations and operations
  • Have a keen eye for UI/ UX details focusing on a great customer experience
  • Understanding of Core Banking Systems, Banking Operations, Functionalities, End of Day & Data sync processes, API, and other Integrations
  • Ability to define and explain end-to-end processes via User Journeys
  • Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD
  • Conduct and lead requirements gathering sessions using a wide variety of analysis methodologies
  • Identify gaps amongst existing product and client requirements and suggest possible solutions
  • Analyze all business requirements and provide detailed specifications
  • Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT
  • Knowledge of project lifecycle and different methodologies like waterfall or agile
  • Not to mention excellent communication skills, a positive mindset, and a can-do attitude
  • Islamic banking knowledge is a plus
  • Hands-on Experience in the latest technologies and trends like Watch Apps, Virtual Agents, Chatbots, Multi-Country and Multilingual Apps is a plus
  • Other Role Specific Requirements:
  • Multilingual preferred (Arabic and English)
  • Minimum qualification required: Bachelors in related discipline