Senior Business Analyst (IB&MB)

Analysis: Full Time: Karachi
Senior Business Analyst (IB&MB)
  • We are looking for a Senior Business Analyst for our Retail Banking portfolio with 10+ years of Experience in Internet & Mobile Banking (IB/MB) solutions to join our rapidly growing team across regions. We are looking for someone with deep knowledge of IB/MB implementations and experienced in requirements elicitation & representation of complex IB/MB projects..
  • If you enjoy working with large multi-national teams and in leading conversations with Clients on retail banking front (focused on IB/MB) then you will definitely enjoy in taking up this challenge us.
  • What is in it for you:
  • Work in mega IB/MB implementations in the MEA region.
  • Rub shoulders with some of the best professionals in the Banking industry, both internally (staff) and externally (clients, partners).
  • Apply new age analysis methods and techniques to capture IB/MB product requirements and convert them into implementation scope.
  • Highly competitive compensation & benefits package.
  • Performance linked bonus.
  • Remote working options.
  • Tremendous learning opportunities.
  • A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do.
What are the required qualifications?
  • Deep know-how of IB/MB concepts and processes & operations (including financial and non financial transactions like funds transfer, balance inquiry, service request or complaint registration, new product enrolment, etc).
  • Implemented multiple large scale Omni-channel projects in the last 10+ years and hands-on experience in managing complex business requirements.
  • Thorough understanding of banking operations and products, especially banking features offered and fulfilled via the Internet and Mobile Banking.
  • Good knowledge of the Internet and Mobile Banking back-office configurations and operations.
  • Have a keen eye for UI/ UX details focusing on a great customer experience.
  • Understanding of Core Banking Systems, Banking Operations, Functionalities, End of Day & Data sync processes, API, and other Integrations.
  • Ability to define and explain end-to-end processes via User Journeys.
  • Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD.
  • Conduct and lead requirements gathering sessions using a wide variety of analysis methodologies.
  • Identify gaps amongst existing product and client requirements and suggest possible solutions.
  • Analyze all business requirements and provide detailed specifications.
  • Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading UAT.
  • Knowledge of project lifecycle and different methodologies like waterfall or agile.
  • Not to mention excellent communication skills, a positive mindset, and a can-do attitude.
  • Islamic banking knowledge is a plus.
  • Hands-on Experience in the latest technologies and trends like Watch Apps, Virtual Agents, Chatbots, Multi-Country and Multilingual Apps is a plus.
  • Other Role Specific Requirements:
  • Multilingual preferred (Arabic and English).
  • Minimum qualification required: Bachelors in related discipline.
  • VeriPark is a global solutions provider with the mission to enable financial institutions to become digital leaders by providing proven, secure, and scalable customer engagement, omni-channel delivery, branch automation, loan origination and next best action solutions. With over 22 years of expertise and innovation experience in FSI (Financial Services Industry), we are based in 15 countries and serving in 30+ countries worldwide. VeriPark thrives on a culture of being Passionate, Progressive and Professional.